Privacy Policy
VALERIA OLIVA ("we", "us") respects your privacy. This page explains what
information we collect when you contact us through this booking website,
why we collect it, how we store it, and your rights over it.
Information we collect
- Contact details you submit through the booking form (name, email, phone, social handle).
- Information you share about the tattoo you have in mind (description, placement, size, references).
- Records of messages and appointments connected to your booking.
How we use it
- To respond to your booking enquiry and schedule a consultation or session.
- To send appointment confirmations, reminders, aftercare instructions, and follow-up messages.
- To keep records as required by local health and tax regulations.
SMS / text messaging
By submitting our booking form and checking the SMS consent box, you agree to
receive text messages from VALERIA OLIVA related to your booking — including
appointment confirmations, reminders, rescheduling updates, service
notifications, and customer support responses. Message frequency may vary.
Message and data rates may apply. You can reply STOP at any time to opt out;
opt-out requests are processed immediately. Reply HELP for assistance.
We do not sell your data. We do not share your mobile information, phone number,
or SMS consent with any third parties or affiliates for marketing or promotional
purposes. Mobile information is used solely to send the messages you have opted
into.
Cookies and tracking technologies
This website uses essential cookies to keep the site working and to remember your
preferences while you book. We may also use privacy-friendly analytics to
understand how the site is used so we can improve it. We do not use cookies,
pixels, or other tracking technologies to sell your data or to share it with
advertisers. You can control or disable cookies through your browser settings;
disabling essential cookies may affect how the booking form works.
Storage and security
We use CloseFlow Ink to host this site, our calendar and our messaging. CloseFlow Ink stores your data on
servers operated by reputable cloud providers and applies industry-standard security controls.
Your rights
- You can ask for a copy of the data we hold about you at any time.
- You can ask us to correct or delete that data, except where we are legally required to keep it.
- You can opt out of SMS at any time by replying STOP, or opt out of email by emailing us.
Contact
For privacy questions, get in touch with VALERIA OLIVA via the contact details on the contact page.