Terms & Conditions
These terms govern your relationship with VALERIA OLIVA when you book or receive a tattoo session.
Eligibility (18+)
You must be at least 18 years old to book, receive a tattoo, or opt in to our SMS
program. By booking or opting in you confirm that you are 18 or older. We may
request valid government-issued photo ID before a session and may decline service
if it is not provided.
SMS / text messaging program
Customers who opt in to our SMS program receive transactional text messages
from VALERIA OLIVA — appointment confirmations, reminders, rescheduling
updates, service notifications, and customer support responses. Message
frequency may vary. Standard message and data rates may apply depending on
your wireless carrier. Text STOP at any time to unsubscribe; text HELP for
assistance. Carriers are not liable for delayed or undelivered messages.
Opting in is optional and is not a condition of any purchase or service.
We do not share your mobile information or SMS consent with third parties for
marketing purposes.
Bookings and deposits
A booking is confirmed once you've signed the digital waiver and paid the required deposit. The
deposit is non-refundable. You may reschedule once with at least 48 hours' notice; later
reschedules or no-shows forfeit the deposit.
Cancellations
- Cancellations made 48+ hours before the appointment release the time slot but do not refund the deposit.
- Cancellations under 48 hours, no-shows, or arriving more than 30 minutes late forfeit the deposit and may incur a rebooking fee.
Health & safety
You agree to honestly disclose any medical condition, allergy, medication, or recent procedure that
could affect tattooing. We may decline or postpone a session if proceeding would risk your safety.
Aftercare
Following the aftercare instructions provided is your responsibility. We can advise but cannot guarantee
healing outcomes if aftercare is not followed.
Photography
Unless agreed otherwise in writing, we may take photos or short video of the finished piece for our
portfolio and social media. No identifying features will be shown without your consent.
Disputes
If anything goes wrong, contact us first — we're happy to discuss. Local consumer protection laws
apply in addition to these terms.